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Terms and Conditions

Returns Policy

Returning items purchased in this site

We are happy to accept the return of an item as long as the item is in its original condition and is unused, or there is a manufacturer defect. Items may be returned within 14 days of purchase.

We can not accept returned items without a tracking code. To obtain your tracking code, please email your refund request to:

returns@veranti.co.uk

Once you have your code, please mail your returned item to:

Unit 7, Ball Mill Top
Hallow, Worcester,
Worcestershire, WR2 6LS

Attaching a signed covering letter stating the problem and your original receipt.

We do not accept some items for return

Any panels and or kit in full or part which has been dented, marked, painted or has signs of use which means the panel is not in the unused condition which it was sent.

Items that have been used, or altered cannot be returned or exchanged.

Costs to you of returning an item

A 10% restocking fee will be deducted from your refund and applies to all returned items. The original shipping and handling fee on the order will not be refunded.

Payment Policy

We accept the following methods of payment

Sage Pay
PayPal

Shipping Policy

Shipping

Carriers

We use the following approved carriers:

ARTHUR OAKLEY TRANSPORT
ROTHERWAS INDUSTRIAL ESTATE
ROTHERWAS
HEREFORD
HR2 6LR

01432 266662

LINDSAY, STEVE OR MAXINE

Rates

Shipping costs are calculated based on a number of factors including the weight of your products, the dimensions and your location. The total shipping costs for you order will be displayed on the final checkout page and you will be able to cancel your order at this point if you do not wish to accept them.

Part orders

If an item on a multiple item order is out of stock we only ship your completed order; in this unlikely event you will be notified within 48hrs of placing your original order.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We not store credit card data.

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